Saving Kitchen Tables and Marriages since 2011

BIG Cutting Boards for Hunters, Fishermen and Outdoor Cooks

Policies

BIGCuttingBoards.com Return Policy

BIGCuttingBoards.com ("BCB") wants you to be happy with your purchase.  If at any time after your purchase you are unhappy with the product, please contact us with details.  info@bigcuttingboards.com

We process and ship orders 1-2 times per week.  IF you contact us to cancel your order BEFORE the item(s) are shipped, we will gladly refund your purchase price; no questions asked.  IF, within 4 weeks after you receive your item(s) you wish to return them for any reason, you will need to contact us for a “return authorization number” along with the reason.  If granted, there will be a 15% restocking fee and you will be responsible for shipping costs.  (Please note:  Our cutting boards, as cool as they are, have no moving parts and are made of top quality materials.  It is very, very rare (i.e. never) someone has a problem or needs to return an item unless they have never seen a large cutting board before.)
returns@bigcuttingboards.com

(Our cutting boards are made one at a time, not in a large scale processing facility with CNC machinery and robots.  Slight imperfections are common and are to be expected (and add to the character a bit!))

BIGCuttingBoards.com Shipping Policy

Orders are processed and shipped 1-2 times per week.  Due to the size and weight of the cutting boards, we ship FEDEX and UPS ground services only.  Delivery usually takes 4-5 business days but can take a bit longer.  MOST, but not all orders, are received within 7-10 days of ordering.

If there is a genuine cutting board emergency (not sure how this will come up but we’d love to learn the details), we’d be happy to entertain express shipping but the FREE shipping will NOT apply and the customer would need to pay for the actual shipping charges. 
cuttingboardshippingemergencyrequest@bigcuttingboards.com

 


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